Cu888 is committed to protecting the privacy of every user who trusts our platform. This Privacy Policy clearly explains how we collect, use, store, and safeguard your personal data — in line with best-practice data protection standards and applicable legal requirements in Malaysia.
Cu888 takes user privacy extremely seriously. We recognise that your personal information is sensitive and valuable, and we are fully accountable for ensuring it is handled with the utmost respect and security.
This Privacy Policy applies to all users who access the cu888 website, use our mobile app, register an account, or engage with any of our services. This includes visitors who browse the site without registering an account.
We handle your personal data as a responsible data controller. All data processing is carried out on the basis of contractual necessity, legitimate interest, legal obligation, or your consent, as applicable in each situation. We never process your data for purposes not stated in this Privacy Policy.
Cu888 collects personal data necessary to provide a safe, legitimate, and high-quality service. The following are the main categories of data we collect:
| Data Category | Data Examples | Primary Purpose |
|---|---|---|
| Personal Identity | Full name, date of birth, identity card number | Identity verification (KYC), legal compliance |
| Contact Information | Email address, phone number, residential address | Account communications, security notifications |
| Financial Data | Bank account number, transaction records, deposit history | Payment processing, withdrawal verification |
| Technical Data | IP address, device type, browser, operating system | Security, fraud detection, performance analysis |
| Usage Data | Gaming history, wagering preferences, activity logs | Platform improvement, experience personalisation |
We only collect data that is strictly necessary for the stated purposes. We do not request excessive or irrelevant information from our users.
The personal data we collect is used solely for legitimate and transparent purposes. The following are the primary purposes for which cu888 uses your data:
The security of your data is cu888's top priority. We continuously invest in the latest security infrastructure to ensure your information is always protected from unauthorized access, loss, or misuse.
Cu888 understands that your trust depends on how we handle data sharing. We only share your personal data in very limited situations, and always with appropriate safeguards in place:
All third parties we work with are bound by strict data processing agreements and are only permitted to use your data for the specific agreed purposes. They are not permitted to use your data for any other purpose.
The cu888 website and app use cookies and similar tracking technologies to enhance your experience and ensure the platform runs smoothly. The following are the types of cookies we use:
You can manage your cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of the cu888 platform.
Cu888 retains your personal data only for as long as necessary for the stated purposes, or as required by law. The following are general guidelines on data retention periods:
After the stipulated retention period ends, your data will be securely deleted or anonymised in a manner that ensures it can no longer be linked back to your identity.
As a cu888 user, you have certain rights regarding your personal data. We respect and facilitate the exercise of these rights:
You can request a copy of the personal data we hold about you at any time.
You have the right to request correction of any inaccurate or incomplete data in our records.
In certain circumstances, you may request that we delete your personal data.
You can request that we restrict the processing of your data in certain circumstances.
You have the right to receive your data in a machine-readable format for transfer.
You can object to the processing of your data for direct marketing purposes.
Cu888 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Whenever we make significant amendments, we will notify users clearly via email or an in-platform notice.
The "Updated" date at the top of this page always reflects the latest version of our Privacy Policy. We encourage you to review this page periodically to stay informed on how we protect your privacy.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact us through the following channels:
Have concerns about your personal data? Contact our privacy team and we will respond within 2 business days.
Live Chat NowSix key pillars that form the foundation of cu888's commitment to protecting the personal data of every user in Malaysia.
The same 256-bit SSL encryption technology used by major Malaysian banks ensures that all data you send and receive through the cu888 platform cannot be intercepted or read by unauthorised parties.
Cu888 has never and will never sell user personal data to advertisers or third-party data brokers. Your data belongs entirely to you — we only use it to keep the platform running smoothly for you.
The cu888 identity verification (KYC) process is designed to protect you from identity misuse. Documents you submit are stored with additional-layer encryption and accessed only by authorised personnel.
The cu888 security system monitors platform activity in real time around the clock. Any suspicious access attempts are identified immediately and preventive action is taken automatically before any damage occurs.
All cu888 data handling practices comply with Malaysia's Personal Data Protection Act (PDPA) and applicable international standards. We undergo regular compliance audits to ensure our high standards are maintained.
Cu888 believes you should have full control over your own personal data. We provide straightforward mechanisms to access, correct, or request deletion of your data — simply contact our team and we will take care of it.